PrimeFlight califica de "impagable" la tecnología i6 en el aeropuerto de Boston

Tras la implantación de nuestra solución integral en el aeropuerto de Boston (BOS), nos sentamos con Bob Bodish, director de operaciones de PrimeFlight Aviation Service en BOS, para que nos hablara de la introducción de la tecnología i6 en sus operaciones.

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PrimeFlight Aviation Services apoya tanto a las aerolíneas comerciales como a los aeropuertos mediante una amplia gama de servicios relacionados con las aeronaves, los pasajeros y la seguridad. PrimeFlight opera en más de 125 aeropuertos de todo el mundo y cuenta con más de 40 años de experiencia en el sector de los servicios de aviación.

Le preguntamos a Bob qué cambios han observado en sus operaciones desde el lanzamiento y qué beneficios han obtenido.

Q: What does the PrimeFlight operation at BOS include?

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A: PrimeFlight’s operation at Boston Logan International Airport currently provides into-plane service to five major airlines. In addition, our team provides ground handling, aircraft appearance, and GSE maintenance services.‍

Q: What does your role and team at the airport involve?

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A: As the Director of Operations at BOS, I oversee all facets of our operation, working closely with our customers and my cross-divisional team to ensure our operation maintains a focus on quality, customer service, on-time operations, and most importantly, safety. Locally, I work closely with our fueling general manager, who is focused on our day-to-day fueling service delivery with assistance from the operation manager, duty managers, supervisors, dispatchers, quality control agents, and aircraft fuelers.

Q: What does the day-to-day look like for an Into-plane Operation?

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A: Our days always start off with a safety briefing held by the on-duty manager. This is then followed up by the quality control team verifying with the fuelers that the fuel that is being pumped is always clear and bright. Once this is completed, the focus becomes dispatching and fueling to ensure all flights are fueled safely and timely, all the while communicating with our customers and airport stakeholders proactively.

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Q: What has your experience with i6 been like so far?

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A: We have had a positive experience with i6 so far here in Boston. The platform is very user-friendly, and it has been easy to use for our team, from our managers and dispatchers all the way to our fuel accounting team. 

Q: What benefits have you seen since introducing our into-plane technology?

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A: In addition to being very user-friendly to navigate, the system allows management to know exactly where our team members are. In particular, the status bar allows us to see where our fuelers are in the process of servicing a flight. The system also helps us keep our schedules accurate and up to date.

Q: How does i6 technology impact your customers?

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A: The ability to turn on your tablet, computer, laptop, or smartphone and watch the operation in real-time is priceless. Customers can check inventories in real-time and can maintain contact and visibility to their operations from anywhere in the world.

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En i6, estamos revolucionando la gestión del combustible para las aerolíneas, los aeropuertos y los operadores a bordo de los aviones mediante la digitalización de toda la cadena de suministro de combustible. Nuestra tecnología de gestión del combustible, líder en el sector, conecta a la perfección las funciones empresariales para impulsar la eficiencia operativa y la responsabilidad medioambiental en todo el mundo. 

Póngase encontacto para obtener más información sobre cómo puede digitalizar sus operaciones de repostaje.

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